The Sims 4: Instructions
First Learn How To Check Your Packs:
We have 3 examples below on how to check your packs
(See Pictures As Example)
Not Owned
For "Not Owned" You Must Repeat "Step 4"
Download To Use
Any newly released packs you haven’t purchased yet will have the same status.
For "Download To Use" You Must Repeat "Step 6"
Owned
This means you have followed steps 1 to 6 correctly and everything is working as it should
For "Owned" You May Now Play The Game
Step 1:
Procedure: Download and Install "EA App" and "Sims 4" Video Guide Not Available? Reload This Page To Fix Video
Step 2:
Procedure: Download and Install "Windows Runtime" (See Video As Example/Guide)
Step 3:
Procedure: Download and Install "7-Zip" (See Video As Example/Guide)
Step 4:
Procedure: Download and Install "Latest Patch File" Reminder: If packs are "Not Owned" then repeat this step
Step 5:
Procedure: Download the packs from your email account Reminder: Packs are downloadable for 1 year upon purchase starting "October 2024" from previous 90 Days
Step 6:
Procedure: Install the packs that you have purchased from us Reminder: If "Not Loading" repeat "Step 3" then try again
Troubleshooting 1:
Reminder:
If "Not Loading" repeat "Step 3" then try again
Make sure to install "7-Zip" to your "Disk C" then "Program Files" then try "Step 6" again
Troubleshooting 2:
Reminder:
If "Not Owned" repeat "Step 4" then try again
Troubleshooting 3:
For "Download To Use" You Must Repeat "Step 6"
If you don't have the installer you can avail or purchase one here directly on our website