The Sims 4: Instructions
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Important Read First:
Here's how to check the status of your purchased packs from us
Follow The Steps One By One
(See Picture As Example)
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"Not Owned"
For "Not Owned" You Must Repeat "Step 4" (See Picture As Example)
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"Download To Use"
For "Download To Use" You Must Repeat "Step 6" (See Picture As Example)
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"Owned"
For "Owned" You May Now Play The Game (See Picture As Example)
Step 1:
Procedure:
Download and Install "EA App" and "Sims 4"
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Step 2:
Procedure:
Download and Install "Windows Runtime"
(See Video As Example/Guide)
Step 3:
Procedure:
Download and Install "7-Zip"
(See Video As Example/Guide)
Step 4:
Procedure:
Download and Install "Latest Patch File"
Reminder:
If packs are "Not Owned" then repeat this step
Step 5:
Procedure:
Download the packs from your email account
Reminder:
Packs are downloadable for 1 year upon purchase
Step 6:
Procedure: Install the packs that you have purchased from us
(Not Loading? Repeat "Step 3" Then Try Again) Reminder: If packs are "Download to Use" then repeat this step
End of Instructions